Solutions for many problems can be found quickly
- in the Help Menu
- at your own corporate Help Desk
- in the Support area at www.mtel.bg/mc
If you are still having difficulties, you may want to call Mobiltel Customer Care.
Contract Customers

Whilst in Bulgaria: | *88 | (from Mobiltel network)
| 0888 088 088 | (from any other network)
Whilst abroad: | +359 888 088088 | (from any network)

Prepay Customers
Visit www.mtel.bg/mc for ways to check your balance and TopUp your Vodafone Mobile Connect Prepay service.
To find out the telephone number of your Vodafone Mobile Connect Prepay device:
1. Open Vodafone Mobile Connect (do not connect)
2. Select the Tools/Diagnostics menu entry
3. Your number is labelled "Own Number".
You can also find out your device's number by sending an SMS text message from Vodafone Mobile Connect to a mobile phone.

Support: | *88 | (whilst in Bulgaria)
| +359 888 088 088 | (whilst abroad)
TopUp:
|  | check www.mtel.bg/mc | (whilst in Bulgaria or abroad)

Standard national and roaming call charges apply.