Solutions for many problems can be found quickly
- in the Help Menu
- at your own corporate Help Desk
- in the Support area at www.vodafone.co.uk/mobileconnect
If you are still having difficulties, you may want to contact XL Center.
Contract Customers

Whilst in Indonesia: | 818 | (from Handset)
| +62-21-57959818 | (from any other network)
Whilst abroad: | +62-21-57959818 | (from any network)

Prepay Customers
Register at www.xl.co.id to prevent your number of being abuse for any illegal actions.
To check your SIM number, you can do the following:
1. Open Vodafone Mobile Connect (do not connect)
2. Select the Tools/Diagnostics menu entry
3. Your number is labelled "Own Number".
You can also find out your device's number by sending an SMS text message from Vodafone Mobile Connect to a mobile phone.

Support: | +62-21-57959818 | (whilst in Indonesia)
| +62-21-57959818 | (whilst abroad)
TopUp: | Press *123# followed by Send/Yes key | (whilst in Indonesia)

Standard local and roaming call charges apply.