Solutions for many problems can be found quickly
- in the Help Menu
- at your own corporate Help Desk
- in the Support area at www.ogvodafone.is/mobileconnect
If you are still having difficulties, you may want to call Vodafone Customer Care.
Contract Customers

Whilst in Iceland: | 1414 |
Whilst abroad: | +354 599 9009 | (from any network)

Prepay Customers
Register at http://www.ogvodafone.is/frelsi and top up your Vodafone Mobile Connect Prepay service.
To register you will need the telephone number of your Vodafone Mobile Connect Prepay device:
1. Open Vodafone Mobile Connect (do not connect)
2. Select the Tools/Diagnostics menu entry
3. Your number is labelled "Own Number".
You can also find out your device's number by sending an SMS text message from Vodafone Mobile Connect to a mobile phone.

Support: | 1414 | (whilst in Iceland)
| +354 599 9009 | (whilst abroad)
TopUp: | 1400 | (whilst in Iceland)
| +354 599 9009 | (whilst abroad)

Standard Icelandic and roaming call charges apply.